WebinarJam Review: Everything You Need to Know for 2021

Webinars provide a cost-effective solution for generating high-converting leads. Seventy-three percent of B2B marketers use webinars as their primary lead generation method.

The main challenge is choosing the right webinar hosting platform.

If your viewers experience technical issues or complicated interfaces, you may not get the results you want. This is where WebinarJam and other webinar platforms come into play.

WebinarJam stands out as a viable option, thanks to its versatility and ease of use. It is packed with features for online marketing, including advanced data tracking and detailed analytics.

However, WebinarJam is not the only webinar software. 

We examined every feature, advantage, and disadvantage of WebinarJam to determine if it meets our needs. Based on our WebinarJam review, you should be able to make a fully informed decision on whether it’s right for you.

WebinarJam Review

WebinarJam is a cloud-based service aimed at businesses and entrepreneurs looking for an easy way to stream or broadcast webinars. With WebinarJam, you have a complete package for marketing and hosting webinars.

Users can create custom registration pages and autoresponders to attract their audience. 

Hosting your webinar is also a breeze. You have multiple options for reaching your audience, including streaming directly to YouTube. 

You may also stream your events through the WebinarJam platform, which features a user-friendly interface and additional ways to interact with viewers, including live chat and private comments.

WebinarJam claims that over 50,000 businesses across 40 industries use this service to manage and host their webinars. While it is popular, we wanted to examine the service in more detail. Some of the main areas that we looked at include:

  • Features
  • Pricing
  • Pros
  • Cons
  • Alternatives

The best webinar software should provide the features needed to effortlessly stream a live event to hundreds of people. To find out if WebinarJam is the right choice, we had to review the features, compare prices, and look at the alternatives. Here’s what we found.

WebinarJam Features

We started our WebinarJam review with the feature list, which covers a wide range of options for setting up webinars:

  • Live Chat
  • Automated Recordings
  • Flexible Scheduling
  • Attendee Spotlight
  • Page Builder
  • Email and SMS System
  • Active Offers
  • Polls and Surveys
  • Handouts
  • Drawing Board
  • Video Injections 
  • Paid Webinars

These features are easily divided into three groups – marketing, design, and hosting. You gain tools for marketing your webinar and registering attendees along with options for creating a webinar.

After getting it set up and attracting attendees, you can easily host your webinar. WebinarJam includes several ways to make your event more interactive, including active offers, polls, surveys, and the attendee spotlight.

Webinar Design Features

The first features you will encounter are the design features. From your dashboard, you can select “My Webinars” and start creating a new event.

The platform provides several basic settings, starting with the configuration. You can choose to host the webinar right now, schedule it for later, or set to “always on.”

After choosing a configuration, enter the webinar name, title, description, and language. You can also upload a thumbnail image for your webinar, with a maximum size of 330 by 220 pixels.

Depending on the plan you choose, you may add three to six presenters to the event. Each presenter is assigned the role of “presenter” or “moderator.” Presenters actively speak while moderators moderate the events and comments.

The streaming options include WebinarJam Live and YouTube. If you choose to stream to YouTube, you can still stream to a webinar room hosted through WebinarJam Live.

The WebinarJam Live webinar room is customizable, allowing you to choose different color themes and layouts. 

Other design options include adding live elements to the webinar. You can include polls, quizzes, surveys, and product offers ahead of the event.

When setting up your webinar, you may also add videos, files, and slide presentations. These features help you round out the design of the webinar. In fact, you can completely prerecord the entire event if you choose. 

Marketing Features

The marketing aspect of WebinarJam is one of the selling points of this service. Users can use the provided page builder to create custom registration pages. The designs are simple and mobile responsive, ensuring that they load properly on any device.

Instead of using the custom page builder, you have the option to add a registration link to an existing webpage on your website. You can also integrate your account with a payment gateway to create a paid webinar.

After setting up the registration links using the page builder or your existing website, you can set up autoresponders. WebinarJam includes an email and SMS system for sending pre-webinar notifications to your attendees. Remind them of the event to decrease the risk of attendees forgetting about the webinar.

You may also stick with your existing marketing services, as WebinarJam integrates easily with third-party software. Some of the available integrations include:

  • AWeber
  • ActiveCampaign
  • Infusionsoft
  • GetResponse
  • MailChimp
  • Drip
  • Twilio
  • ClickFunnels
  • LeadPages

Along with tools for marketing your webinar, you gain advanced analytics for reviewing important metrics. WebinarJam uses Google Tag Manager. This makes it easier for us to include conversion tracking and other tags.

Webinar Hosting Options

Before hosting your first webinar, WebinarJam encourages you to run a test. You can check out the streaming options and features before hosting a live event.

After an initial check of your video and audio equipment, you can enter the live room. The right side of the screen includes a toolbar with easy access to your live elements, such as polls, videos, and slides. At any time, you can drag live elements on to the video screen.

When hosting your event, you can also continue to market and sell products or services. WebinarJam allows you to insert offers during live events.

One of the more interesting hosting options is the chat feature. If you enable chat, you can allow public or private messages from your audience. This allows you to answer questions live, which may help boost conversion rates.

WebinarJam automatically captures your webinar. When the event is over, attendees can follow a link to access a complete recording.

WebinarJam Pricing

WebinarJam has three pricing packages. All three plans come with the key features discussed, including automatic recording and online marketing tools. 

The main difference between the plans is the maximum number of attendees and presenters. The three options include:

  • Basic Plan ($499 per year) – up to 500 attendees and up to 3 presenters
  • Professional Plan ($699 per year) – up to 1000 attendees and up to 4 presenters
  • Enterprise Plan ($999 per year) – up to 5000 attendees and up to 6 presenters

You pay upfront for one year of service, which comes with a three-day, risk-free, money-back guarantee. 

The plan you choose also determines the maximum duration for your events. With the Basic Plan, your webinars can last up to two hours. The Professional Plan offers a max duration of three hours while the Enterprise Plan extends it to four hours.

Comparing Pricing Packages

The yearly cost of the Basic Plan equals about $41.58 per month. This is one of the best values for small businesses and entrepreneurs looking for an affordable webinar hosting solution. You can host events with up to 500 participants and enjoy the key features that come with WebinarJam.

As your business grows, you can easily scale up to one of the higher-priced plans. After you reach maximum attendance for your webinars, upgrade to the Pro Plan or Enterprise Plan for larger audiences.

The Professional and Enterprise Plan also come with a few add-ons, including the Always-On Live Room and the Panic Button. 

The Live Room is a special, dedicated room for your business with a distinct URL. The Panic Button helps you deal with a bad webinar by automatically transferring attendees to a new live room.

The Enterprise Plan includes one extra feature – the Control Center. This allows your staff to manage events from a separate online control room, making it easier for presenters to focus on their presentations.

WebinarJam Pros

After an extensive review of WebinarJam, we came up with the following list of advantages:

  • Offers multiple pricing packages
  • Works on almost any device or browser
  • Allows you to broadcast in high-definition
  • Includes automatic recording
  • User-friendly dashboards 
  • Variety of useful features and customization options
  • Only takes a minute or two to get started
  • Excellent 24/7 customer support

Here is a closer look at some of the advantages of WebinarJam.

Compatibility

WebinarJam has evolved over the years to make it easier to design webinars and provide a seamless user experience. The software originally relied on Google Hangouts to stream events. 

After updating the platform to use JamCast, WebinarJam significantly expanded its streaming abilities. You can now stream to almost any device or browser and integrate with your webinar with a variety of third-party services.

High-Quality Streaming

WebinarJam has beefed up its technology in the past few years to provide better streaming. You can broadcast your webinars in high definition at 30 frames per second (fps). 

You do not need a high-end computer or equipment. You just need a stable internet connection and a standard home computer or laptop. No matter if you plan on broadcasting from a webcam or displaying a slideshow presentation, your webinar remains clear and unpixellated. 

In the past, WebinarJam required you to use its web-based interface to host events and stream video from a webcam. The company recently released mobile applications for iOS and Android devices. 

Along with using a computer or laptop, you have the option of streaming from your smartphone or tablet. 

User-Friendly Dashboards

One of the areas where we felt that WebinarJam has a distinct advantage is the interface. The dashboards and features are easy to navigate, even if you have no experience with web-based services.

The main dashboard is streamlined and uncluttered. You can easily find the settings you want to adjust.

Thanks to the simple interface, setting up your first webinar may only take a few minutes. After setting up an event, you may also edit any of the settings. 

If you struggle with any of the settings or features, the WebinarJam website has a comprehensive set of training videos. The videos are accessible directly from the dashboard, making it easy to quickly look for solutions to your problems. 

Variety of Features

WebinarJam has many useful features for managing webinars. From the customizable registration pages to the various live elements that you can include in your webinar, you have full control over the presentation.

We noticed that some of the features are relatively basic. For example, the autoresponders come with limited settings. However, you can still integrate WebinarJam with other marketing services. You should have no problem supplementing your existing marketing efforts with webinars.

Excellent 24/7 Customer Support

While WebinarJam has a streamlined interface and useful features, you may occasionally run into technical issues. We found that the company is quick to respond to inquiries.

You can email customer support, use an online form, or click on the live chat feature to receive help. Customer support is also available 24/7, ensuring that assistance is always just a few minutes away.

WebinarJam Cons

While we enjoy the advantages of WebinarJam, we did uncover a few potential drawbacks:

  • Occasional delays when streaming
  • Some of the features lack depth 
  • The Enterprise plan is relatively expensive

As with any service, WebinarJam has received customer complaints and a few negative comments. However, most users are completely satisfied with this webinar platform. 

Even the best service experiences occasional problems, but the following issues may not dramatically impact your use of WebinarJam.

Streaming Delays

WebinarJam stands out for offering high-quality streaming, even when using an old computer or laptop. The streaming aspect is handled entirely by WebinarJam. However, you may sometimes notice a slight delay between the live video and the stream.

In some cases, the delay can last for up to 10 seconds, which may keep attendees from interacting with the presenters. If the delay starts to impact the quality of the presentation, you may have the option of hitting the “Panic Button.”

The Panic Button is only available with the Professional Plan or Enterprise Plan. When you hit the button, the system immediately starts a new live room and transfers the presenters and attendees. The entire process takes just seconds and allows you to resume the event where you left off.

Simple Features with Limited Options 

As mentioned, we noticed that some of the features are simple and come with a limited set of options. This is most noticeable when setting up the email and SMS system and planning your webinar. 

The autoresponders can be sent via email or SMS. However, the built-in notification system does not come with complete control over the email branding and styling. 

Another potential issue is the limited options for designing your webinar. While you can add live elements, such as slideshows and prerecorded videos, you still need to deploy the elements during your live broadcast. Instead of scheduling elements to appear in a specific sequence, you select them from the sidebar during the event. 

WebinarJam appears to have kept the webinar settings simple to make it easier for anyone to host live events. You can still create a custom webinar combining videos, slides, music, and graphics. However, it is up to you to insert them during the live stream. 

Expensive Top-Tier Plan

The Enterprise Plan is the highest-priced plan from WebinarJam. It costs $999 per year, which is twice the price of the Basic Plan. For the extra cost, you can host webinars up to four hours long, invite up to 5,000 attendees, and use up to six presenters. 

Unless you need the extra duration, attendees, and presenters, the Enterprise Plan is relatively expensive. We believe the Basic Plan offers the best overall value while the Enterprise Plan could cost a little less.

Overall, the drawbacks are minor, especially when comparing WebinarJam to the alternatives.

WebinarJam Alternatives

Some of the alternatives to WebinarJam provide nearly identical features, requiring us to closely compare options. Here are three of the top alternatives:

EverWebinar

EverWebinar focuses on hosting automated webinars, which are also called “evergreen webinars.” Unlike live webinars, evergreen webinars are prerecorded and then made available to viewers. We find that this option works best for content that does not need continual updating.

Beyond the use of prerecorded webinars, EverWebinar closely resembles WebinarJam. You get a simple interface for managing your webinars and a variety of useful marketing features. 

One of the interesting features of EverWebinar is the ability to import webinars from WebinarJam. For example, after recording a live event, you can swap the recorded webinar to EverWebinar to offer it to a new audience.

If you are looking for more in-depth features compared to WebinarJam, this may not be the solution for you. EverWebinar is best suited for small to medium-sized businesses that want a user-friendly platform for producing evergreen webinars.

Demio

Demio is comparable to WebinarJam, with similar prices and options for setting up webinars. However, Demio provides more customization and marketing features.

You have more freedom for customizing the look and layout of your webinar, along with powerful tracking options and in-built analytics. As with WebinarJam, you also have the option to integrate it with existing marketing platforms, such as InfusionSoft or MailChimp.

The main drawback of Demio is the limited audience sizes. The Starter Plan only allows you to invite up to 50 attendees. The Business Plan, which costs more compared to WebinarJam’s Enterprise Plan, allows up to 500 attendees – compared to 5,000 with WebinarJam.

You get greater customization with Demio but smaller audiences. If you want more flexibility for your marketing campaigns and do not need a large audience, Demio may work well for you.

WebinarNinja

WebinarNinja is a stripped-down webinar hosting platform, which makes it one of the easiest options to use. You can create a webinar in less than a minute. However, you also get fewer features.

The platform is stable and allows you to stream HD video to hundreds of attendees. The drawback is that you get limited customization options. The provided email automation and drip campaigns are also simple. 

Luckily, WebinarNinja integrates with over 1,000 apps. You can use the platform just for hosting your webinar and rely on existing marketing services to promote your event. If you do not need any marketing features from your webinar hosting platform, choosing WebinarNinja may save you some money.

How to Get Started with WebinarJam

WebinarJam allows you to start setting up a webinar quickly thanks to its simple interface. From the main dashboard, you can click on “My webinars” to add and edit webinars. 

When adding a webinar, you can choose from the express configuration and the full configuration. The express option takes less than 60 seconds and requires you to enter basic details, such as the name and description of your webinar.

The full configuration provides more customization, including editing the color theme for the live stream and adding live elements. 

No matter the configuration option, you need to set the webinar presenters. You can add three to six individuals and assign them as presenters or moderators. 

The streaming options include WebinarJam Live and YouTube Live. When using WebinarJam Live, your attendees can access the event on any device or browser. The YouTube Live option allows you to stream to the WebinarJam Live interface and your YouTube account at the same time.

You can also schedule your webinar. The three options include a single session, multiple sessions, and recurrent series. A single session is a one-time event while multiple sessions are used to host the same event across multiple dates. 

The next step in setting up a webinar is to edit the registration settings. WebinarJam allows you to create a custom registration page or add a registration link to an existing landing page. 

If you choose a custom registration page, you can select from a variety of themes and then edit the page using a simple drag-and-drop interface.

Your webinar is ready to go at this point. However, there are optional steps. For example, you can set up email or SMS notifications to remind attendees of your upcoming event. You can also add live elements for the webinar, such as slideshows, videos, and drawings. 

That covers the basics of using WebinarJam. For those that are new to webinars, you may still have a few questions.

What Are the Pros and Cons of a Webinar?

No matter your industry or business, webinars provide several important advantages:

  • Allows you to recycle content
  • Provides in-depth content
  • Helps generate more leads
  • Attracts high-converting leads

Webinars give you the chance to recycle information from existing blog posts or tutorials. You can rework the content to create an informative webinar and provide viewers with more in-depth guidance.

Webinars remain one of the best sources for sales leads. We also tend to notice higher conversion rates from the leads that we get from webinars. 

Along with the advantages, we recognize that webinars can present a couple of challenges:

  • Technical issues
  • Time commitment

Even the best hosting platforms occasionally lose connections or suffer from delays. Technical issues may limit the effectiveness of your webinar. However, WebinarJam provides a “panic button” to help you quickly recover from any technical glitches.

The second potential problem is the time commitment. After creating an event and registering attendees, you commit to hosting a live webinar. Compared to other marketing methods, such as blogging and paid advertisements, there is more involved in hosting an event.

How Long Should a Webinar Last?

We believe the duration of the webinar depends on the content and the hosting platform. You should avoid trying to fill a webinar with unrelated content simply to extend the duration. We also recommend that you avoid stuffing a webinar with too much content. 

The goal of a webinar is to inform your audience. Outline the information you want to present before creating a list of the topics you want to cover. Listing and reviewing the topics can give you a better sense of the time commitment needed to properly explore them. 

You also need to consider your webinar hosting solution. For example, the Basic Plan from WebinarJam allows you to host two-hour webinars while the Enterprise Plan has a maximum duration of six hours.

WebinarJam Review Conclusion

WebinarJam is an easy-to-use cloud-based service for hosting webinars. It comes with a variety of simple marketing features and settings for quickly scheduling your live event.

While the marketing options are not robust, they get the job done. We can quickly set up a new webinar, edit a registration page, and start accepting registrations. 

The simplicity of WebinarJam is one of its main strengths. However, some people may prefer more features. If you want more control over the look and feel of your webinar, you may prefer Demio. 

Unfortunately, Demio only allows you to invite up to 50 people with its least expensive plan. The starter plan from WebinarJam lets you invite up to 500 people, making it the better choice for generating more leads.

WebinarNinja is also a suitable alternative, but it offers even fewer features compared to WebinarJam. While you may save a few dollars, you get less customization and marketing options.

In the end, we think WebinarJam provides the best value for webinar hosting. 

You can host events with hundreds of people, customize your registration pages, and use the basic notification system to set up autoresponders. It is an all-in-one package for managing and hosting your webinars.

The next step is to compare the features discussed to determine if WebinarJam meets your specific needs. You can also get started with no risk.

WebinarJam offers a 30-day, no-risk, money-back guarantee. You can select a plan and start creating your first webinar. If you are not completely satisfied with the service within the first 30 days, you can cancel and get a full refund. You have nothing to lose.

Let us know what you decide and how it works out for you. Leave a comment below!

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